Technical Support Job Description

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Overview

technical support
60
The number of occurrences in our database.

A Technical Support worker maintains, manages and repairs IT systems. Their role is diagnosing and repairing faults, installing and configuring hardware and software, resolving network issues, identifying hardware and software solutions, troubleshooting technical issues, and diagnosing and repairing faults. Their responsibilities are speaking with customers to identify problems, providing timely and accurate customer feedback, talking customers through a series of actions to resolve a problem, following up with clients, supporting the roll out of new applications, managing multiple cases at one time, repairing parts, testing and evaluating new technologies, and conducting electrical safety...

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  • Top Cities for Technical Support
    • indeedImg
    Avg Pay: NA
    Jobs: 0
    glassdoor
    Avg Pay: $46K
    Jobs: 23,678

    Education you need to become a Technical Support

    These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Technical Support

    There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.

    • Associate Degree in Liberal Arts
      The number of occurrences matches with Technical Support in our database.
      Avg. Duration:32 monthsAvg. Fees:$30,610Type:Mostly full timeView more on Studyportals
    • Associate Degree in Science
      The number of occurrences matches with Technical Support in our database.
      Avg. Duration:24 monthsAvg. Fees:$11,470Type:Mostly full timeView more on Studyportals
    • Bachelor of Arts (b.a.) in Russian
      The number of occurrences matches with Technical Support in our database.
      Avg. Duration:48 monthsAvg. Fees:$39,501Type:Mostly full timeView more on Studyportals
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    Annual Pay Estimate for Technical Support and Other Important Info

    See how many years Technical Support's are in their job, how much they make, how long it took to get there and how available this job is in terms of open positions.

    3.5 years
    $46K
    The average years of experience in the workforce prior to having this role
    2.79 years
    Entry
    The average number of roles it took our users to get to this one
    3
    274 out of 4000

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    Career Paths for Technical Support

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    Jobs to start your career in becoming a Technical Support

    These are the most common roles Jobtrees users had to start their career that eventually lead them to Technical Support. If you’re looking to get into this career these are jobs to consider to get your start. We’ve included below some current open job postings that match those roles. Click to search for more.