Service Advisor Job Description
Overview
A Service Advisor manages and oversees a car dealership's service workflow and schedule. Their role is to schedule service appointments, and provide all details on services rendered and related costs to customers. Their responsibilities are liaising with service technicians about part ordering, processing customer payments, maintaining positive customer relationships to ensure repeat business, providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car, answering questions about service outcomes, and greeting customers.
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Education you need to become a Service Advisor
These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Service Advisor
There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.
- Bachelor of Science (b.sc.) in Business Management
- Bachelor of Arts (b.a.) in General Studies
- Bachelor of Science (b.sc.) in Management
- Associate Degree in Business Administration
Annual Pay Estimate for Service Advisor and Other Important Info
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