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Product Support Manager Job Description

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Overview

product support manager
11
The number of occurrences in our database.
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A Product Support Manager is responsible for the successful delivery of technical support services for a range of products. The role involves managing and coordinating customer service representatives, troubleshooting product issues, resolving customer complaints, developing training materials and providing feedback to product development teams. They must also ensure that all customers receive timely and accurate assistance with their inquiries or problems. Additionally, they may be required to develop strategies to increase customer satisfaction levels and maintain high standards in order to maximize customer loyalty.

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Jobs
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indeedImg
Avg Pay: $66K
Jobs: 0
glassdoor
Avg Pay: $95K
Jobs: 169,008

Quick Facts about this role from the Jobtrees career database

See how many years Product Support Manager's are in their job, how much they make, how long it took to get there and how available this job is in terms of open positions.

2.3 years
$81K
The average years of experience in the workforce prior to having this role
2.98 years
Mid
The average number of roles it took our users to get to this one
4
174 out of 4016

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Education you need to become a Product Support Manager

These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Product Support Manager

There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.

  • Bachelor Degree In Business Administration
    The number of occurrences matches with Product Support Manager in our database.
    Avg. Duration:47 monthsAvg. Fees:$28,453Type:Mostly full timeView more on Studyportals
  • Bachelor Of Arts (b.a.) In English
    The number of occurrences matches with Product Support Manager in our database.
    Avg. Duration:48 monthsAvg. Fees:$34,429Type:Mostly full timeView more on Studyportals
  • Bachelor Of Arts (b.a.) In Broadcast Journalism
    The number of occurrences matches with Product Support Manager in our database.
    Avg. Duration:48 monthsAvg. Fees:$34,774Type:Mostly full timeView more on Studyportals
  • Bachelor Of Science (b.sc.) In Mechanical Engineering
    The number of occurrences matches with Product Support Manager in our database.
    Avg. Duration:48 monthsAvg. Fees:$32,659Type:Mostly full timeView more on Studyportals
  • Bachelor Degree In Mechanical Engineering
    The number of occurrences matches with Product Support Manager in our database.
    Avg. Duration:48 monthsAvg. Fees:$32,659Type:Mostly full timeView more on Studyportals
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Career Paths for Product Support Manager

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Jobs to start your career in becoming a Product Support Manager

These are the most common roles Jobtrees users had to start their career that eventually lead them to Product Support Manager. If you’re looking to get into this career these are jobs to consider to get your start. We’ve included below some current open job postings that match those roles. Click to search for more.