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Desktop Support Specialist Job Description

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Overview

desktop support specialist
27
The number of occurrences in our database.
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A Desktop Support Specialist assists with troubleshooting calls and performs installations, desktop maintenance and upgrades. Their role is to extend technical support for technology projects, assess user needs, and develop technical solutions on work-related issues. Their responsibilities are to document technical support and business processes, direct all operating systems and corresponding software, install, configure, maintain and troubleshoot end-user desktops, determine and execute system reconfiguration needs, establish end-user service level agreements, configure and install new phones and computers, offer remote support, manage peripheral support devices like printers, and support...

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indeedImg
Avg Pay: $49K
Jobs: 0
glassdoor
Avg Pay: $55K
Jobs: 3,092

Quick Facts about this role from the Jobtrees career database

See how many years Desktop Support Specialist's are in their job, how much they make, how long it took to get there and how available this job is in terms of open positions.

2.4 years
$52K
The average years of experience in the workforce prior to having this role
4.84 years
Entry
The average number of roles it took our users to get to this one
3
2255 out of 4016

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Education you need to become a Desktop Support Specialist

These are the most common degrees or certificates earned by Jobtrees users prior to becoming a Desktop Support Specialist

There may be other required degrees or certifications needed for this job. The below info shows you the most commonly desired education level from employers when hiring for this job.

  • Associate Degree In Science
    The number of occurrences matches with Desktop Support Specialist in our database.
    Avg. Duration:24 monthsAvg. Fees:$11,470Type:Mostly full timeView more on Studyportals
  • Associate Degree In Computer Science
    The number of occurrences matches with Desktop Support Specialist in our database.
    Avg. Duration:18 monthsAvg. Fees:$11,607Type:Mostly full timeView more on Studyportals
  • Bachelor Of Science (b.sc.) In Engineering
    The number of occurrences matches with Desktop Support Specialist in our database.
    Avg. Duration:49 monthsAvg. Fees:$36,221Type:Mostly full timeView more on Studyportals
  • Bachelor Of Arts (b.a.) In Physics Education
    The number of occurrences matches with Desktop Support Specialist in our database.
    Avg. Duration:48 monthsAvg. Fees:$28,739Type:Mostly full timeView more on Studyportals
  • Associate Degree In Mathematics
    The number of occurrences matches with Desktop Support Specialist in our database.
    Avg. Duration:24 monthsAvg. Fees:$16,864Type:Mostly full timeView more on Studyportals
  • Bachelor Of Science (b.sc.) In Business administration, Information Technology
    The number of occurrences matches with Desktop Support Specialist in our database.
    Avg. Duration:48 monthsAvg. Fees:$29,377Type:Mostly full timeView more on Studyportals
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Career Paths for Desktop Support Specialist

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Jobs to start your career in becoming a Desktop Support Specialist

These are the most common roles Jobtrees users had to start their career that eventually lead them to Desktop Support Specialist. If you’re looking to get into this career these are jobs to consider to get your start. We’ve included below some current open job postings that match those roles. Click to search for more.